VUMI VITAMINS — FREQUENTLY ASKED QUESTIONS (FAQ)
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1. Where are Vumi Vitamins made?
All of our products are proudly manufactured in Israel, following the highest international standards of quality, safety, and manufacturing excellence.
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2. Are your products FDA approved?
As dietary supplements, Vumi Vitamins are not required to be approved by the FDA. However, all of our products are manufactured in FDA-registered, GMP-certified facilities, ensuring strict quality control and safety protocols.
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3. Are your vitamins tested for quality and safety?
Yes. Every batch of Vumi Vitamins undergoes rigorous third-party testing for purity, potency, and quality to ensure our customers receive only the highest-grade products.
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4. Are your products vegan, gluten-free, or allergen-free?
Product formulas vary. Many of our products are vegan, gluten-free, and free from common allergens, but we always recommend reviewing the specific product label and ingredient list before purchasing. If you have any specific concerns, please contact our support team.
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5. How should I take Vumi Vitamins?
Each product comes with clear usage instructions on the label. We recommend following the suggested daily intake. If you have any underlying health conditions, are pregnant, nursing, or taking medications, consult with a healthcare provider before using.
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6. Can I take Vumi Vitamins with my prescription medications?
While many supplements are safe to take alongside medications, always consult with your healthcare professional before adding any new supplement to your routine.
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7. Do you offer international shipping?
Currently, we primarily serve customers in the United States. If you are located outside the U.S. and are interested in purchasing, please contact our customer service team for options.
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8. How long does shipping take?
Orders are typically processed within 1–2 business days. Shipping times may vary based on your location, but most U.S. orders arrive within 3–7 business days. During peak times or holidays, some delays may occur.
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9. Do you offer subscriptions?
Yes! We offer convenient subscription plans for many of our products so you never run out. Subscriptions offer discounted pricing and automatic delivery at your chosen interval. You can manage or cancel your subscription anytime through your account.
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10. What is your return policy?
Please refer to our full Refund and Return Policy on the website. In general, unopened products may be returned within 30 days of purchase. Opened or used products are not eligible for return due to health and safety reasons.
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11. How can I contact customer service?
You can reach our friendly support team via email or phone:
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Available on bottom of website
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12. Do you offer discounts or promotions?
Yes! We periodically offer special promotions, discounts, and exclusive offers. Be sure to sign up for our email newsletter and follow us on social media to stay up to date.
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13. Are your products safe for children?
Unless specifically labeled and formulated for children, our products are intended for adult use only. Always consult with a pediatrician before giving supplements to children.
Note: Always review the product label and consult your healthcare provider before starting any supplement routine.